What Our Customers Say
4.9 - Local Ratings
Arielle Shapiro
Excellent job!
Dawn Worrall
Professional and friendly. They worked hard to eliminate the soiled rugs.
G Wilt
Great service great job & great company. Joseph Osei Fri was very good, very courteous and a pleasure to meet. Excellent and 5 stars to all
Kari Elliott
The tech was very knowledgeable and professional. I like the idea that they don booties before they come in to keep the floors clean. Also, they take extra care and protecting corners with some devices that they bring in the home before they get started. All in all a 10 out of 10 experience we plan on using them each year and everything in between for our Carpet needs.
Melissa Janz
Professional, super courteous, and a great job. Thanks so much!
Shari Rodriguez
Carpet looks great. Great pricing On schedule Ty
Max Mogil
Great communication. Arrived on time. Friendly and clean. Would recommend.
Stephanie Mouland
Quick and professional service. Was able to get a few spots out on our carpet that I sent have a lot of hope for.
D
Very knowledgeable and polite.
Bevan
Excellent service from Zeroez, the carpet looks fantastic. Prompt, professional, and thorough, this was my second time using this service and I look forward to booking them again in the future. Kudos to Josh for doing such an excellent job.
Gail Oconnell
Wonderful, courteous service - our carpet looks brand new again!
Kim Steeves
Excellent service! Quick response and very communicative about timing etc. Carpets look great. Will definitely use them again.
Richard Paquin
Arrived early, explained the process and additional cleaning options if needed. The result was really good. Zerorez you've made a future customer out of me. Impressive patented process without the normal chemicals. See you next time!
Joanna Shi
My child-spoiled fabric couch looks brand new now. Breath of fresh air!
Karry Sherwood
Amazing work!! Very thorough, likely the best (cleanest) carpet cleaning I’ve ever had. Will definitely hire again :)
Jenna
Our technician was friendly and thorough. Very happy with the experience and would highly recommend!
Joseph Harrigan
The most economical, efficient and environmental friendly way to clean your rugs. Repeat customer.
Maureen DiMaggio
I've been using them for several years. Tim does a great job from start to finish. I got 2 rooms done and my carpets looking fantastic!!
Jared Eves
This is the second time I’ve used Zerorez, and both times Joshua was friendly and professional, and finished the cleaning quickly. My carpets look great, and there’s no harsh chemical smell.
SUBHASH CHANDRA
Very professional and genuine prices as well. I used their services for stairs and very satisfied.
Kim Michaluk
Favio was ontime and polite. Did amazing job on my basement rug and kitchen floor. Will use this service again !
jeanette etsell
Josh was professional and thorough cleaning my carpets. Excellent service , would highly recommend and will use them again Thank you
Joseph Bonacorsi
Great work. My wall-to-wall carpets look brand new. Fabio was great. He was very professional and very knowledgeable on the work that was being done. I am going to use this company again, as long as I can get Fabio again. Thank you very much and you will be hearing from me shortly.
Chris N
Good experience from start to finish. Great communication, on time and friendly service
Rose Mary Bruno
Great job again.. Fabio!
Rosemary Darcy
Thank you. My carpets are clean and fresh. Very nice man. He goes the extra mile !
Leanne Taylor
Very happy with the services provided today by Josh. First, I was able to book within two days via text messaging with a live human (not bots). My appointment was for noon, Josh called 15 mins prior to arrival to confirm and arrived as scheduled. The carpets came out beautifully and he was able to eradicate a few stains on my light coloured carpet. Kind and friendly - I will definitely be using them again!
Sandhya Gopinath
Amazing service from the team. Reasonable price and fast work. No harsh chemicals used - which is what we prefer and must say Joseph was polite and delivered a great service in cleaning the carpets.
Jim Dillon
Great job on the carpets and bathroom floor, Favio was very informative and helpful in explaining everything. Will definitely use this company again.
Diane Lourenso
Tim is a pro and so kind.. He removed a huge stain of orange hot sauce from my off white carpet plus all the wear and tear of 5 years. My entire carpet looks brand new. He explained how Zerorez is different from other companies and it makes a huge difference. I always hesitated to call and get my carpet cleaned because I found it actually gets stained much quicker after a professional cleaning. I made an appointment for next year. I love my carpeting and I want to protect it. Thank you Zerorez!
Anna
Amazing service and quality
Steven
This was my first time using Zerorez and my carpets look amazing! Tim did a fantastic job and was able to remove stains the last company I used could not, and I thought would never come out. I’d highly recommend using them!
Tom Keteltas
Very professional and did a great job
Susan Simmons
I can’t say enough positive comments for the professional yet personal attention to details by Zero Rez… excellent communication from beginning to end- no surprises- great results. Reasonably priced and happy to refer them to my family, friends and beyond…
Leslee
Amazing Service!!!! I live on the third floor and he made it work. The carpets look great, and the price with the tip was excellent. Why rent a carpet cleaner when these guys come in and do the job.
James Coschignano
Service was excellent and highly recommend there service
P Campanelli
Nice job! Quick and easy. Carpet looks great
james kirch
Tim went above and beyond to explain everything in detail and was very knowledgeable about the different types of flooring etc and did a step by step process of cleaning our floors and carpets.He did not rush thru the job and broke down all the costs.Highly recommended!
Sue Chorney
Friendly, Professional and affordable!!!!!
Liken27
Great job with my carpets and furniture. On time, efficient and pleasant service.
REY GRATIA
Unbelievable professionalism and attention to detail. Have tried other services and there is no comparison. I’ve used them 4 times now and each time the results have been exceptional. Highly recommend.
Donald Spear
Best carpet cleaner we have ever used in over 40 years. Would recommend in a heart beat.
Cristina Bernadin
Excellent service, nice smell of clean fresh carpet, staff very respectful and did an amazing job
Cara Lagala
Very happy with the service the technician explained everything perfectly and my stairs. Look brand new again.!!! I would highly recommend this service to anyone
Ronald Moore
had our first carpet cleaning by your firm and we are very pleased and impressed with the service and results 😃 Your technician, Joseph, did an wonderful job and he was very professional, extremely courteous, and went beyond with his services. His job site was impeccable clean after he left. We will ask for him to do our next job without any hesitation. 🙏
Kevin Wilson
Amazing service. Took the time to prepare hallways so hoses wouldn’t damage walls or railings. Very professional and informative. Great job!
Jae Lee
Cleaning was spectacular! Service was done perfectly and the gentlemen was super polite and careful with everything. Carpets feel brand new!
Amparo Santiago
Very well done and fast and courteous!
Melissa Brooks
Good on site customer service. Decent prices
Patricia Fletcher
Excellent Company, very professional. I’ve been using this company for 5 years and they always do a great job.
Paula Troha
the technician was so friendly and kind and did a great job
Beth Sunada
This is my second time having Zerorez and I will keep booking with them. My carpet looks great!
Donna Rubin
I am so impressed. I have never experienced such a professional person who goes out of his way to make sure that I understood everything and performed his job meticulously. I highly recommend this company!
Sharon Lenz
Josh was excellent. Carpets and furniture have never looked better. Highly recommend.
Kevin Ballard
If you need a professionally done carpet cleaning? Call this company. They were very professional over the phone. When the appointment was made, the technician Fabio came right on time. He called ahead to let me know how soon he'll show up. He's very passionate about customer service. He asked me a few questions about the carpet, then educated me on what transpired and told me how it will be resolved. He was honest about what to expect after the carpet was cleaned. I highly recommend their service.
Michelle Wong
This was our third time using Zerorez, and they did another great job! Joseph cleaned our recliner and it looks so much better. He was super friendly, on time, and explained everything clearly. We love that there’s no strong chemical smell and everything dries fast. Always a solid experience with Zerorez!
margaret nelson
Zerores sent Favio to clean a chair and sofa. He arrived promptly, and worked neatly and efficiently. We were impressed with his work, and requested that he return to undertake a significant job in our basement. I will provide photos and information at a later time. We recommend Favio and his company highly.
Dawn Worrall
Very professional, efficient, and hard working
Beverly
I wasn't too hopeful about what to expect given the embarrassing condition of my carpet. I'm more than pleased with the outcome! It looks like I have new carpeting!! Your employee was so kind, efficient and professional too!!! 😀
Lynda Thompson
The tech was amazing! He called ahead of time to let me know he was on his way. He was very courteous and professional and very thorough in his cleaning. He also explained everything to me upfront and what the price would be so there were no surprises! It’s such a pleasure to deal with and made it a great experience!
Anthony Verdone
Awesome communication and service. Great pricing completed 5 rooms in under 1 hour. Will absolutely use again
Evelyn Ackah
Great service and professionalism - Joseph was the best! Highly recommend!
Ryan Prefontaine
Joseph was amazing. Great at communication, super friendly and incredibly helpful. Would recommend to anyone looking for a carpet clean.
MARY HANSEN
Great staff. Keep you updated. Go above and beyond..Timothy took my old area rug outside..Very nice man. Used before...Highly recommend this company!
Susan Nathanson
Wonderful customer service. Prompt and pleasant callbacks. The window for our service was 1 PM to 4 PM. Fabio called to say he was ahead of schedule and was it OK to come a little bit earlier. That worked out great because that's always better than someone calling to say we're running late. Fabio took the time to explain what he was going to do to our area rug and about how long it would take. Happy with our results. Fabio was extremely pleasant and polite. The whole experience was a pleasure.
Shauna Petraschuk
Very happy with the service that was provided by Joshua! He made my couch look brand new again and both sets of staircase's. Thank you so much!
James Fries
Incredible job getting the carpet clean. Joseph was very impressive. Carpet looks like it was just installed. Highly recommend.
Leanne Mein
Very happy with our experience with ZeroRes. The service was very prompt and professional starting with the dispatcher on the phone. We had a couch and chair cleaned after a spill, and they both look great. A neighbor popped in and wanted to see if they were available too! Would recommend
Chris McKinley
Had carpets cleaned today and Joseph was great! On time and discussed the job and cost prior to starting so no surprises
Margaret
My chair looks brand new! The customer experience was excellent. From the person who set up my appointment to the technician who cleaned my upholstery the staff were courteous and professional. And my chair looks great! I’d highly recommend this company!
darcy horton
Great job. Professional. Exceptional.
J P
Had my area rugs cleaned. Everything came out amazing! So happy I decided to try Zerorez. I will recommend to all my family and friends.
Debbie Ninivaggi
Favio was our technician. He was very nice, knowledgeable, and thorough. Some of the bad spots didn’t quite come all the way out, but the rest looks great!
Cassandra “CassG” M
Wonderful job. My carpets are so clean. We had old pet stains on them and it all came up. Thank you!
Chris Isaak
Great service, easy booking experience and my carpets look great.
Hilda Alvarado
Easy booking and amazing service! Will definitely be booking with them in the future!
Jenn Larsen
Excellent service!! Very personable but professional and my carpets / rug look and smell amazing. Many thanks.
Henry Rodriguez
As always rugs come out looking brand new. Favio is always nice and respectful. Very knowledgeable and very professional.
Taryn Raffa
We had our carpets and couch cleaned today, the service was above and beyond what was expected. Highly recommend
cheryl i
Picked up our 2 carpets on time, called and returned on time too. Great service and price for 2 large wool area rugs. Will use them again.